Dear Valued Customer,
This letter is to inform you that Correct Solutions is closely monitoring developments regarding the outbreak of the novel 2019 Coronavirus (COVID-19). We are taking this outbreak seriously and following the guidance of CDC protocols in our offices.
Due to the increased call volume to our call center, and also the suspension of facility lobby deposit kiosks, we recommend you utilize one of these deposit options:
Website
Visit www.CSGPay.com to make a deposit to a phone account and/or commissary account.
Mobile App
In your mobile device app store, search “Correct Solutions Deposit” to download and install the mobile app.
Automated Phone IVR
By calling our toll-free number (1-877-618-3516) and selecting option 2, you can make a deposit.
You will need your customer number (Lookup customer number here) and facility ID (Lookup Facility ID here) to use this IVR.
Thank you for your patience through this time.
